FAQ

Thank You!

First, if you have a need to consider refunds and returns, you likely ordered a product from us. Which means we owe you a "thank you!" Nothing makes us happier than making someones day, and as such we promise to do our very best to deliver an amazing product and customer experience, and rest assured, to make right any hiccups along the way. That said, below are some things you might want to know.

Shipping Policy

Please find all the necessary information on our shipping policy. 

At this time, we are only shipping within the United States.

We work with USPS, UPS, and DHL to ship your orders. The cost for shipping varies based on order weight and location, which is calculated at checkout and based on shipping speed.

We do our best to fulfill all shipments in 48 hours of placed order.

Returns & Exchanges

Please find all the necessary information on our returns and exchange policy. If there are any additional questions, please contact help@humankindswim.com.

Please note, all swimwear is only available for exchange or store credit.

All exchange requests should be submitted through the portal here.

All exchanges must be received within 30 days of the order date in unused, pristine condition with original tags attached. Any signs of use, and the product will not be eligible for an exchange. 

Final Sale

Please note our sale collection is final sale and can't be returned or exchanged. No exceptions.

Materials

Please find all the necessary information on our product materials.

All of our fabrics are made from a polyester/spandex blend. Our swimwear blend in particular is quick-drying to make your transition from water to land as convenient as possible.

Yes! Our fabrics are recycled fabrics.

Sizing

Please find all the necessary information on our sizing.

On our product pages we have multiple measurements listed to ensure you get your perfect fit. We are proud to offer inclusive sizing ranging from sizes XS-4XL.